FAQ

The first appointment will focus on gathering information and treatment planning. It is very important to provide as much information as you can during this first appointment in order for the therapist to provide the best possible treatment and recommendations. Treatment duration varies and your provider will give you an idea of how long treatment will last.

We want to ensure that time spent in your first session is focused on what is bringing you into us which is why we require all paperwork to be completed prior to scheduling. Please make sure to provide a valid email when scheduling as this is where the link to the client portal will be sent and is where you will find the electronic forms to be completed. If you are having problems completing the forms or need the link to be resent to you, please contact our office at [email protected] or call us at 402-277-9499.

We highly recommend to our patients to get familiar with the client portal as this is where the therapist will be providing additional assessments, treatment plans/updates, etc., for completion and review during treatment. The email that you provide during your intake call is what your username is for the portal, and so please make sure you remember to keep this and the password you create handy as you will need this information in the future.

We follow a strict 24 hours notice cancellation policy, and no show policy. More information regarding this will be discussed during your intake call and in our intake forms.​

While we are happy to check insurance benefits we encourage all patients to check with their insurance for benefits and eligibility before seeing our therapists. It is important to understand that the information we obtain from your insurance provider isn’t always 100% accurate at the time we receive it, and it should never be taken as such due to many factors. We rely on the information we receive back on the insurance claim after each appointment to provide our patients with the most accurate information of what to financially expect. If you are a self-pay client this does not apply to you.

A credit card is required to be kept on file and unless prior arrangements have been made at intake as we collect any balances due every Friday.

The first appointment is the initial diagnostic interview where we gather historical and pertinent information regarding your reason for seeking mental health treatment. These appointments typically last 60 minutes. After your initial session we work together on developing your treatment plan. Sessions after your initial appointment typically last anywhere from 45 minutes to 60 minutes.

This is a great question! Treatment time depends on multiple factors: The severity of the concerns coming in, response to initial treatment approaches, response to adding medication as part of the treatment plan (if applicable), and the commitment of the client and family (if applicable) to their overall goals in treatment.

Typically treatment on average for minimal concerns  lasts on average anywhere from three to six months. Moderate concerns lasts on average six months to one year. Severe and complex concerns can average over a year in treatment.

Our therapist’s are trained in multiple evidence based treatments which include: Cognitive Behavioral Therapy (CBT), Trauma Focused Cognitive Behavioral Therapy (TF-CBT), Eye Movement Desensitization Reprocessing (EMDR), Dialectical Behavioral Therapy (DBT), Family Systems Therapy, Client-Centered Therapy, Play Therapy, Sand Tray Therapy, and Cognitive Behavioral Intervention for Trauma in Schools (CBITS)/Bounce Back.

If you do not have insurance, or would like to opt out of using your insurance plan for payment of treatment services we do offer private pay cash rate at $208.00 for the Initial Diagnostic Interview (Initial Session), and $190 for Individual and Family Therapy Sessions.

Our providers try to be as accommodating as possible offering a variety of days and times to clients to accommodate after school and work times, however these are limited and at the discretion of your therapist. When you are first getting set up with an appointment please understand that we will do our best to work with you on your preferred time/day, but in order to be seen as quickly as possible your preferred time/day may not be available for your first appointment. It is important at the time of booking your first appointment to let our intake coordinator know if you do not have a flexible schedule so we can make sure we have your requested time/day available. If we do not have your preferred time/day available we will let you know of other therapists in the community that may offer your preferences. At this time we do not offer weekend appointments (Saturdays and Sundays).